When trying to install the td mobile plugin it gets disabled automatically

Posted in: Newspaper
Post count: 6
believer
#273687
Jan 27, 2019 at 3:26 pm

I am not able to activate the mobile plugin theme because I get this error “Plugins disabled automatically
The following plugins were disabled because they are incompatible with this version of Newspaper:
tagDiv Mobile Theme.”

I have the latest version of newspaper 9 and I have deleted it and re installed it and it is up to date and I downloaded the latest mobile theme from my account on your website and still having this problem. Can someone help please.

Post count: 22421
Bogdan B.
#273845
Jan 28, 2019 at 10:59 am

Hello,

You need to delete the mobile plugin version you are currently trying to enable and add a new plugin. Add the mobile theme plugin from the theme version you downloaded from envato. This is the only way to update the plugin. It will be disabled if an incorrect version is detected.

Thank you!

Post count: 6
believer
#274042
Jan 28, 2019 at 10:32 pm

Hi Bogdan I have done that, I searched and deleted all of the files from my computer and downloaded a new one from your site and it is still saying the same thing.

Post count: 35449
Calin
#274103
Jan 29, 2019 at 10:31 am

Hi believer,

You need to use the td mobile plugin that come with the theme version you are using, for example if you have Newspaper v9.1 the only mobile theme plugin that will work for you will be the one from that package.
So if you want you can update the them to the last version 9.2.2 and use the mobile theme from the package that you have download or you check what version of newspaper you have and you send us an email at contact@tagdiv.com and ask for mobile theme for your version of theme.
-> https://www.screencast.com/t/a3mbiSr8B7m

Thanks.

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