White border is displayed

Posted in: Newspaper
Post count: 257

I have a problem with the frame.
>> https://nimb.ws/7vgutY

I am shown that there is a white frame. But I have not set one. The frame is also only shown to me on some devices. On the laptop in the TDC, the white border is not visible. The frame is also not visible on the iPhone 12 Mini. On my Pixel 3a, however, it is.

Post count: 18283

Hello !

We need to take a look to see what might have caused this issue. Can you provide a link to your website please ?

Thank you !

Post count: 257

m o d u s x . d e
(without spaces)

Thank you

Post count: 18283

Hello !

As you can see the issue is now fixed: https://www.screencast.com/t/gTJKmqOGnuuH This has been done by my colleagues via e-mail.

Thank you !

Post count: 257

The Problem is also there.

I removed Cache etc.

Post count: 18283

Hello !

Please reply to the e-mail and my colleagues will inspect and try another fix. It is easier and faster since we have access there.

Thank you !

Post count: 257

Hi Vlad,
which E-Mail do you mean?
Your right, i talk with a colleague of you, but the problem we talked is another (https://forum.tagdiv.com/topic/mobile-logo-problem-2/).

So i dont know which email you mean.

Post count: 18283

Hello !

You can reply to that e-mail, please add this topic in that e-mail.

Thank you !

Post count: 257

WHICH EMAIL?

Post count: 27744

Hello,

If you do not know in which email you spoke about this problem, please send a new email at contact@tagdiv.com where you specify this problem.

Thank you!

Post count: 257

Hello,
thank you.
I haven’t talked to anyone about this issue yet.
You have an email now.

Viewing 11 posts - 1 through 11 (of 11 total)
You must be logged in to reply to this topic.