White screen with

Posted in: Newspaper
Post count: 77

Hi there,

On our new domain http://www.regioonlinebelgium.be we use the Newspaper theme with TagDiv Composer. There are two admin accounts. One admin can create and edit pages with TagDiv Composer. But when I am logged in as admin and try to edit with TagDiv Composer I get the following message: The current content page hasn’t been created by TagDiv Composer.

I then get a white screen and can do nothing. If I just view the page everything seems fine. I already tried to create a new page with TagDiv Composer, but the same problem occurs. TagDiv Composer loads, but I get a white screen and can’t do anything. Nothing works. For my fellow admin everything works as should. How can this be fixed. Already defined memory limit to 64M in WP-Config.php, but that doesn’t do the trick either. Help needed here.

Post count: 23312

Hi regio-online,

Please do not use both composers for your website because you can encounter some problems. PLease refer to this topic here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Before writing us, please make sure that you have removed/disabled all of your untested plugins because this is the first steps for debugging in WordPress.

Thanks for your understanding!

Post count: 77

Problem solved, although we have Newspaper 8 already, without Visual Composer. We only use TagDiv Composer. So it seemed a TagDiv Composer problem.

Solution: Log out as admin in WordPress. Open your sites domain and use the sign in on top of the screen (not WP admin login). Then it works again.

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