white space above header

Posted in: Newsmag
Post count: 3

When I look at my website on my phone there is white space above the header. How do I get rid of that?

Also is there a side by side block setting that will show up that way on a phone? Similar to wikihow?

Troubleshoots.com

Thanks
Mike

Post count: 6535

Hi

Try this css in theme panel > custom code > custom css:

.td-header-sp-ads{
margin-top: 0!important;
}

Thanks!

Post count: 3

Thanks for the reply, I added that code but still having the same problem.

Anything else I can try?

Post count: 6535

Hi

I’ve checked your site and the margin above the header don’t appear on my site now: http://screencast.com/t/uTOwOIvDjm If you still have this issue try to clear mobile device cache memory and test again.

Thanks!

Post count: 3

Hi,

I’ve tried clearing the mobile device cache and am still having the same issue. I’ve also tried it from an IPhone6 and the same thing is happening. I’ve also tried from Google Chrome on the Android phone and the problem persists.

Mike

Post count: 6600

Hi,

Please address us via email and give us access to your site and also provide detailed informations on this and some screenshots to know where to look for this behaviour as I also do not see any unusual white space on your site’s mobile version above the header: http://screencast.com/t/Ud1aWiYBo

Contact us via email at contact@tagdiv.com

Thanks!

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