White Space on Mobile on Left Side

Posted in: Newspaper
Post count: 19

When loaded, there is a big white space on the left side. Mobile ONLY. When I scroll down, the white space disappears and the page displays correctly but on onload it looks really weird.

Check go.realtorben.com

Post count: 23312

Hello Ben7777,

I guess that you are referring to the following whitespace from here -> https://www.screencast.com/t/SgABC5K0, right? Notice that seems to be a container added by you. Edit the page with TD Composer and manage it as you wish (edit it or remove it).

Thanks for your understanding!

Post count: 19

Unfortunately that is not the white space I was referring to. As I had mentioned before, this error occurs on MOBILE ONLY!!! NOT on desktop as in your screenshot. And it occurs on all pages.

Here is a screenshot of it: http://tinypic.com/r/2q2ln46/9

Post count: 23312

Hello Ben7777,

I have inspected your website on mobile and it seems to come to a left white sidebar which is temporary until full loading of your website page, sorry! Unfortunately, this is not a good theme behavior and this issue might come from your customizations and from your untested plugins used by you, like WP Rocket, for example. Please disable all of these, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 19

That is not good theme behavior indeed. I tested with a different theme from thrivethemes.com WITH ALL PLUGINS ENABLED and didn’t have that issue. In the meantime I was able to resolve the issue and it was caused by the Newspaper theme. Would be great if you guys took responsibility next time and not try to blame it on me and the plugins I use. That is not good support behavior. That reminds me, I still have to write a review about Newspaper on Envato.

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