Please help.
I have the following site where we use the memberpress system.
If I have a post using one of the standard templates:
Post using standard single post template
Then the paywall works as intended.
However with the custom single post template (Romania News Pro):
Romania pro single post template
you get the excerpt only, and the template does not appear to activate.
Is this something that needs further coding work to fix.
Thanks
Hello,
I’m sorry, but I don’t understand exactly your problem.
I checked both posts and seems the paywall works => https://www.screencast.com/t/FXHlkAT0 -> https://www.screencast.com/t/qGUFGLpe
Also,, you can try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Let me know the results!
Thank you!
Hi Anamaria.
I have tried those suggestions previously, but have given them one more go to for you with no changes visible.
Yes as your images show the paywall is functional but the issue is the unauthorised content message which appears over the post contents. It should appear the same on both of those posts.
As an example of the message working correctly see this site using a different theme, Working memberpress content message. The paywall unauthorised content message should appear over the post body text excerpt whilst leaving the rest of the post template (title, sidebar, related content) unaffected.
Here is an example of one of the posts without the paywall activated:
post without paywall
Of the examples in the first post obviously the first example is closer as it is set to use the standard (single post template 4) where as the Romania news pro template produces just an excerpt and the unauthorised message.
Any help is greatly appreciated.
Hello,
So I understand if you use a Standard Post Template works, but if you assign a Single Post Template from Cloud Library the paywall not work, is because the single post cloud template has a different structure and this plugin cannot work with them, and also, Memberpress is not a tested plugin, so it can be need for custom implementation. If you want to implement this you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for your understanding!
