Why is this happening?

Posted in: Newspaper
Post count: 497

Dear, I have not chosen the full width stretch and container option, but my shop page is stretching the side bar almost the complete page. Why is this happening and how can I clear this? Please look at https://www.pakdefense.com/shop/

  • This topic was modified 8 years by great1212.
Post count: 20688

Hi,

That page has no theme containers from what I can see. Is that the default woocommerce shop page?
There was only one similar case that I remember, in the following topic, the user seems to have solved the problem however
https://forum.tagdiv.com/topic/woocommerce-not-working-on-newspaper-theme/
The problem was that the shop page did not have any theme containers for some reason, so the content would fill the whole space.

You could try recreating the shop page and check again
https://docs.woocommerce.com/document/woocommerce-pages/
Also test with no other plugins active except theme plugins and woocommerce.

Post count: 497

Dear, no solution worked for me yet. Please guide me how to solve it…

Post count: 20688

I would guide you if I would know what the problem is. This is the second time I have seen this problem, the last user did not say what the problem was in his case. Did you remove the shop page and recreate it?
https://www.screencast.com/t/41eWRQMlO6
Do you have any products created? What is the shop page set to display?
https://www.screencast.com/t/YaDlCx7zrt6
https://www.screencast.com/t/M7b8NN5FS

Post count: 497

Dear, thanks for your advice. The things I’ve done so far is that I have tried creating the shop page by the method you’ve shown, but still the problem still persists. I am also adding the couple of screenshots that might be helpful for you to diagnose the problem.

Please check this out…

https://ibb.co/eEm6T8
https://ibb.co/jyURT8

Post count: 20688

Try removing the sidebar, check if this has any effect
https://www.screencast.com/t/rFK4fyGD
Also try creating a new page and set is as shop page. You can use the composer to build it, and woocommerce shortcodes
https://forum.tagdiv.com/topic/how-to-display-products/
Once the page is built and set, check if it displays properly. Remember to create the page as you want initially, as soon as it is set as shop page you should not edit it with the composer anymore, there could be problems.

Post count: 497

Dear, I have disabled the sidebar completely from the woocommerce template and I’ve tried to delete the shop page again and recreating it, but still the stretched sidebar is showing on the full screen width. Now what I’ve to do to correct this?

Post count: 20688

Then I would suggest that you reinstall the theme, the latest version if possible, if not the same version you use now. Then remove any theme modifications or code additions temporarily, if you made any. Deactivate all other plugins except woocommerce and theme plugins.

This should solve the problem, I tested multiple times and there are no problems using woocommerce with a default theme install. Something in your case is removing the them containers from the shop page. Let us know the results.

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