i buy newspaper theme in themeforest website and i get the license key of the theme and i have already enter the license key and theme is registered showing in theme panel section but suddenly i open my website than this message appear in screen ‘ the newspaper theme license key not registered in this website’ why showing this message ?? i m not using any nulled theme and i buy this theme with license key and this theme is registered in my website so why the newspaper theme is not working and showing theme is not registered
Hi,
We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.
Hi,
We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.
but i think this is not a theme issue bcz i check newspaper theme section and theme is registered showing, and when i disable the tagdiv composer plugin my site work fine, but after i activate tagdiv composer same message appear in screen this the newspaper theme license key not registered on this website, so this is confirm this is tagdiv composer plugin error, i reinstall the tagdiv composer plugin but same error showing so how to solve this plugin error
Are you just copy and paste the same response to every question to this issue? Is there any developer here who can offer real answers and solution?
Of course, she is, the whole thing is in such a mess. We should get together and ask for compensation
Hi,
I gave the same answer so that users who have this problem see the quick solution to solve the problem as soon as possible.
Please be patient, the quickest solution to solve the problem is to reset the key as I said above, if it is not solved anyway, please clear all cache on the website, server/host and browser.
We also try to solve the problem as quickly as possible, but it takes longer, also please include the topic where you opened this problem to find you easier.
Also, please please let us know the address and the email subject if we do not respond because there is a possibility that it will be in the Spam section.
Thank you for your understanding!
Will this defacement possibility will be removed in future versions?
So are you going to give compensation for all the losses? I have corporate customers who are going to check out our sites and decide on sponsorship deals today. Now what are we going to do? They are going to see a site that says we are using an unregistered version of Newspaper theme?
Hello,
have you tried the above method? to reset the key, clear all cache?
Thank you!
The reset key solution worked for me!
Hope this theme it won’t go down again…
Also don’t forget to clear all cache…
Yes, tried all that. Clearing cache, de-register, re-register. The AMP version shows (on mobile device) properly. The desktop version shows Newspaper key not registered.
Emailed contact@tagdiv.com a few hours ago (as you suggested), no response. Site is still down.
Please let me know the subject and your email.
Ok, I just fixed the issue.
The only reliable way to fix it is :
1. Downgrade to a lower version of Newspaper theme
2. Clear the cache
3. Re-upgrade to the latest version
4. Clear the cache
It worked for me, hopefully it works for you too.
But to be honest, it shouldn’t take me to do all these trial and error to solve this issue. Many people can be stuck with this reputation-wrecking situation for a long time unless they got lucky like I just did.
Hello,
I’m glad that you solved your issue.
We are sorry for this inconvenience!
