Hi,
I’m currently facing an issue with the Google Tag Manager tracking snippet. Whenever I try to upload the snippet into the Analytics/JS Codes panel in the Theme Panel, I face an infinite loading icon. I tried to circumvent this by installing a Headers and Footers Injection plugin, but when I try to upload the snippets through there, it generates an Internal Server Error.
How can I resolve this?
Hi,
The code should work if is set in theme panel> Analytics/Js Codes, not if I understand correctly, the problem is that the code do not get saved because of the infinite loading, this can be a problem from some untested plugins or it can be some issues related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Let me know the results!
