Woocommerce, affiliated/external product: the product page button does not work

Posted in: Newspaper
Post count: 5

Woocommerce, affiliated/external product: Problem on the product page of WooCommerce, when clicking on the buy button (in my case “ver en detalle”) does not open the affiliate URL that has assigned that product. What happens is that an error message comes up at the top that says: “Sorry, this product cannot be purchased”.

After doing a lot of testing and research, I have found that this error only happens when I have a tagDiv template assigned to the product page. If you don’t assign an existing tagDiv template or create a new template it does work correctly, that is if you leave the default WooCommerce style it does work. This is why it is clear that the problem is in the tagDiv Composer… I consider that it is a serious error because in my store there will only be affiliated/external products… (I attach a screenshot of the error here).

Could you please help me with this issue, or could you check this error and update the theme version soon?

My website is under development so to see the error I can provide you with a username and password to access.

Thank you very much in advance for your help.
Best regards,
Carlos

Post count: 21065

Hello Carlos!

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 1

i have the same problem~

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