WooCommerce Cart and Checkout Pages Error

Posted in: Newspaper
Post count: 83

Hello,

We are building our first WooCommerce store at http://commandeleven.com/shop, the problem we are facing is that when you add a product to the cart, it works fine. When you try to go to the cart page, it returns a 404 page not found error, however all the pages are properly configured in the WooCommerce settings.

We are also concerned that if we are having a problem with the Cart page, the Checkout & My Account pages may submit the same error. We have TagDiv Store active, as well as Opt-in Builder (which is not configured yet).

I have turned off the WP Super Cache plugin, believing that might be the source of the problem, but that didn’t solve the issue either. We also have Really Simple SSL Pro running on the site.

Can you please help us figure this out?

Best Regards,

Syed Khalid Muhammad

  • This topic was modified 2 years by commandeleven.
  • This topic was modified 2 years by commandeleven. Reason: Added links to checkout and my account pages
Post count: 21065

Hello Syed Khalid Muhammad !

Do you have a cart page in your Dashboard -> Pages? Please set the page here: https://prnt.sc/JAVv18-gZlcH
Please set the Checkout and My account page too.

Thank you!

Post count: 83

Hello Bettina,

I had already done that before emailing you. You can see here.

WooCommerce Settings

I can’t understand where the conflict is, or what is causing the problem.

Post count: 21065

Hello Syed Khalid Muhammad !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then we can take a look and check the issue. The login data can be provided via email at contact@tagdiv.com.

Thank you!

Post count: 83

Hello Bettina,

I disabled the caching plugin before my first post on the forum about this problem. I’ve also turned off all the plugins, except TagDiv related ones, as you recommended. Still have the problem.

I’ve sent an email to contact@tagdiv.com, with instructions, citing our discussion on this forum.

Regards,

Syed Khalid Muhammad

Post count: 21065

Hello Syed Khalid Muhammad !

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Post count: 83

I’ve granted admin access.

Post count: 83

Status?

Post count: 21065

Hello Syed Khalid Muhammad !

I replied to you five days ago. The issue is solved. It was because some redirects were produced by the Yoast SEO plugin.

Thank you!

Post count: 83

Yes, I checked. Was traveling so email was not accessible.

Thank you, Bettina!

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