Woocommerce empty cart bug

Posted in: Newspaper
Post count: 20

Hello,
I get the notorious “empty cart” bug with Woocommerce on my website when “tagDiv Cloud Library” plugin is active.
I made some tests deactivating and reactivating various plugins, switching themes ecc… and I found out that keeping Newspaper as active theme with “tagDiv Cloud Library” plugin unactive the issue of the “empty cart” disappears. It even shows me the other items added in the previous sessions with the “empty cart” error. The problem is that I have used templates from the cloud library in my website design, so I need it or I have to find a way to make it work without activating it.

My hosting meets the needed requirements:

WordPress 6.1.1
Apache server
WP Memory Limit 256 MB
PHP version 8.1.13
MySQL version 5.7.38-log – MySQL Community Server (GPL)

Website address is:
https://aziende.ilportaledelcavallo.it

What should I do to solve this very urgent issue?
Thank you

Post count: 21065

Hello @2zi0!

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– provide more information about the issue you have(screenshots/video)

Thank you!

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