WooCommerce product featured images not showing when used with TagDiv Newspaper

Posted in: Newspaper
Post count: 188

WooCommerce product featured images (product gallery images) not showing when used with TagDiv Newspaper theme on https://okobserverorg.staging.wpmudev.host/

Screenshots:
https://www.dropbox.com/s/win3yfrzo3o824q/Screenshot%202020-02-04%2016.23.21.png?dl=0
https://www.dropbox.com/s/z2v1xtos5t7tvqh/Screenshot%202020-02-04%2016.23.17.png?dl=0
https://www.dropbox.com/s/0hddebigrledjef/Screenshot%202020-02-04%2016.22.31.png?dl=0

I’ve read the doc and am not finding anything on this issue.
Can you please assist?
Thanks.
Bob

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Post count: 188

Requested credentials sent to contact@tagdiv.com.

Post count: 188

Issue resolved by Simion C. Okay to close ticket. Thanks.

“I managed to login with a VPN. I see you have not set any product images for your products, the option was even hidden in the screen options – https://prnt.sc/r1r7jj I checked the option now, please set product images – https://prnt.sc/r1r8d5 then they should appear fine. The images won’t appear with any theme if you don’t set them in the woocommerce provided field – https://docs.woocommerce.com/document/adding-product-images-and-galleries/ If you have more questions let us know.

Thank you!
Simion C.”

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