Hi, here i have a problem with Woocommerce subscription plugin: https://woocommerce.com/products/woocommerce-subscriptions
https://dl.dropboxusercontent.com/u/6497728/Loading-failed2.png
I do not understand why this product (simple, virtual and downlodable) do not see my subcriptions.
I want that this product (is a collection of PDF magazine) part of one my subcription.
Woocommerce support team say me that there is a problem with the theme.
I check my log and i see there’s a PHP error:
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Dec 11 17:05:02 http://www.domain.it php-fpm7.0[1999]: ool www[1999]: PHP Fatal error: Uncaught Error: Call to a member function get_formatted_name() on boolean in /srv/www/domain.it/public/wp-content/plugins/woocommerce-subscription-downloads/includes/class-wc-subscription-downloads-ajax.php:61
Stack trace:
#0 /srv/www/domain.it/public/wp-includes/class-wp-hook.php(298): WC_Subscription_Downloads_Ajax->search_subscriptions(”)
#1 /srv/www/domain.it/public/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array)
#2 /srv/www/domain.it/public/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#3 /srv/www/domain.it/public/wp-admin/admin-ajax.php(91): do_action(‘wp_ajax_wc_subs…’)
#4 {main}
thrown in /srv/www/domain.it/public/wp-content/plugins/woocommerce-subscription-downloads/includes/class-wc-subscription-downloads-ajax.php on line 61
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Woocommerce and Woocommerce subscription are updated to the last version.
Any idea to solve?
Really thanks for now.
Hi,
Sorry but the woo subscriptions plugin was not tested with the theme and we cannot provide you any suggestions in this regard. We provide support only for the theme related issues and not for plugin’s implementation – https://themeforest.net/page/item_support_policy
From what I see all the errors are related to the plugin’s files and wordpress. You can try to check this without any plugins active except Visual Composer and Woocommerce plugins and see how it goes, maybe it helps.
If you cannot use the theme you can ask for a full refund here – https://themeforest.net/refund_requests/new
Thanks!
Hi Alin, i do not want refund!
This theme is great – i want understand how to solve this problem that is very strange.
Any idea to start?
Probably good idea to contact the people who make the plugin ?
Hi,
Unfortunately if we did not tested this plugin I cannot say for sure from where to start. I have provided a suggestion to check this only with Visual Composer and Woo plugins and see how it goes, maybe it is in conflict with another plugin.
You will need to debug this but based on the errors provided above I cannot provide you an answer, sorry! And also please note that we adjust the theme changes only for the tested plugins and we cannot consider and test all plugins. If the plugin’s authors or if you hire a freelancer to debug this, pin point where the issue is, maybe also we can help you with some suggestions where you can find the theme’s code, if you need to make some custom implementations.
Thanks!
Is there any new information about Newspaper and Woocommerce Subcriptions?
For my business model i need Woo, Membership and Subscriptions. It seems, that a combination with Subcriptions from Opt-in Builder does not work
Hello!
No. We did not test the woocommerce subscriptions. We create our plugin separate from woocommerce.
Thank you!
