Hello Team,
There’re 2 major problems in WooCommerce:
1. Product page
Product page displaying an error when using Cloud template.
Product page in editor, seems normal:
https://imgur.com/BU2lZKD
Product page after saving:
https://imgur.com/M52Fn9T
(With fatal error message at the bottom)
While another product displaying just fine when using Default template:
https://imgur.com/Xr0HfQK
2. Check out page
Regardless cloud template or default template, the check out page cannot display Apple Pay button which is supposedly on top of the Billing details form:
https://imgur.com/XAoI8m3
The Billing detail is even covering up part of the “Or” wordings
Check out page at default Storefront theme is working just fine:
https://imgur.com/f1lEXrl
Please advise.
Hi,
1. Is this problem happening if you are using only tagDiv plugins? Most of the time when a problem like this appears it can be related to a plugin conflict.
2. If you are referring to the option by with apple pay -> https://i.imgur.com/0hEjcmT.png this is not display because the option is not integrated on WooCommerce plugin. The theme that you mentioned has an implementation for it. Maybe it will work if you’ll use a payment extension plugin for WooCommerce.
Thank you!
Hello Calin, thanks for your response.
I do use Woocommercce payment plugin only, and also I use only tagdiv plugin, however the Fatal error on product page while using Cloud Template still here.
The Apple Pay button still cannot display properly.
You can check the plugins:
https://imgur.com/HSj7dqL
Fatal Error still:
https://imgur.com/WsVqoSP
(again, default template is okay, but not Cloud template)
Please help, thank you.
Also,
The Apple Pay button does able to appear at the product page and cart page as according to the setting, however just not at check out page.
Thank you.
Hi,
Fatal error gone once removed Jetpack.
However Cloud template seems not working with either Paypal or Apple Pay options:
Default template, able to show Apple Pay / Paypal:
https://dev.barton1972.com/product/braided-style-natural/
Cloud Template:
https://dev.barton1972.com/product/whip-natural/
Also, just figured the Cloud template or the theme do not work well with WooCommerce Shortcode (not block),
the Cart page & Check out page currently are using short code:
[woocommerce_cart]
[woocommerce_checkout]
That’s why payment options are able to show (but at Check Out page it appears the Apple Pay button has alignment issue)
Think the product page not showing payment option could be caused by the similar problem, please help to fix.
Thank you very much.
Hello,
I saw you sent an email, please continue the conversation by email.
Thank you!
