WordPress Admin Page will not load – TagDiv Composer Plugin Issue

Posted in: Newspaper
Post count: 23

I was in the process of changing the default category image for one of the categories, during this process my wordpress admin pages would no longer load. I disabled all the plugins and determined that the TagDiv Composer Plugin is at the root of the problem. The wordpress admin pages work when I enable all plugins accept the TagDiv composer plugin. I even tried test just enabling the TagDiv composer plugin on its own and with the TagDiv Cloud Library plugin. Same result the wordpress admin pages fail to load. I tried to reinstall the plugins as well, using the Newpaper theme interface the tagDiv Composer plugin installed but the Cloud Library plugin generated a “failed” message. Note the admin pages once again would not load after doing this. Can you please provide assistance in resolving this issue as soon as possible.

Post count: 27744

Hi,

The plugin is not installed. Did you delete it?
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?

Thank you!

Post count: 23

I have sent you the log in credentials as requested.

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.