Dear support team
I’ve just upgraded wordpress and now post template style 7 ist not working, not showing the featured image.
for example: https://www.planet-mexiko.com/mexiko-stadt/paseo-reforma/
Besides the element “slide” from the tagdiv composer is malfunctioning.
for example: https://www.planet-mexiko.com/mexiko-stadt/
Any tipps? Thank you.
anyone with a tipp how to sesolve the issue?
I suppose you have now the last WordPress 5.6. Try to downgrade the WordPress until find which is the problem. Maybe could be the jQuery version.
ok thank you albafa, I’ll try to find out how to downgrade, haven’t found this option so far
would be apreciated to get an official information from the creators of the theme…
Hi,
There were reported some problem like this one, but until now all were solved by cleaning the cache and purge the cdn and check the plugins to make sure that there is no plugin conflict.
An alternative is to install and activate Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there is still a problem, let us know!
Thank you!
Cleaning caches doesn’t work. I did it yesterday and the only solution is downgrading to WP553 or use enable jQuery migrate helper to change jQuery version.
My problem is only in home page (newspaper pro cloud one) and as I said I had to install jQuery migrate plugin. But a the plugin said, this should be only a temporal solution until you solved it with a template update 100% compatible with Wp5.6
Hi,
There is a new theme update were the problem is solved, the update was released today.
Thank you!
Thank you so much Calin, it works again now.
But why does the lightbox not work anymore? Before the upgrade users could click through all the images, with the background scrolling along in the background, was a really nice feature. But now its gone. In general post settings “GENERAL MODAL IMAGE” is enablead, always was, so thats not the point. Would be perfect to have this working again on all post without to go through all of the manually.
Same problem here with lightbox. If block option not clicked when creating theme the image doesn’t pop up when clicking.
Not so important for me but just to inform you so it could be solved in future updates.
Hi, I just checked this on my install and for me is working -> https://i.imgur.com/LXycYce.jpg now I’m not sure, it can be something more particularly. If you create a new post the images have the lightbox?
let me know the results!
Thank you!
Brand new install at https://foreclosurepedia.org
Been on WordPress roughly 12 years.
All images gone using most current version of WordPress.
When I removed the AMP plugin they all came back. A mess as I use Google AdSense and now I cannot. Ditto for Restrict Content Pro for paid memberships. Very disappointed in buying this.
Removed AMP plugin fixed image issues.
Hi foreclosurepedia, the problem with the images can appear when you have more then one lazyload, for example our them has one option for this -> https://i.imgur.com/hYreeel.png if you use some plugins that has this option too, please disable the one from theme panel.
Also we can provide support only for tested plugins -> https://i.imgur.com/O3QOf5U.png
Thank you for your understanding!
