WP Bakery not showing on back-end of pages

Posted in: Newspaper
Post count: 28
chazlight1
#377952
Dec 11, 2020 at 3:58 pm

I have WP Bakery installed and TagDiv Composer deactivated, but on pages in the back-end, it won’t show. Could you help?

Post count: 35449
Calin
#378282
Dec 14, 2020 at 12:10 pm

Hi,
I think that you are using the WordPress 5.6 only in this version appear this situation for both plugins.
For me the with Newspaper v10.3.9.1 is displaying -> https://i.imgur.com/FwaYtzU.png make sure that the editor is displaying on pages -> https://i.imgur.com/kMeR2kx.png
Thank you!

Post count: 28
chazlight1
#378440
Dec 14, 2020 at 4:46 pm

5.6 Was not yet activated. Should I update to 5.6 and it will solve the problem?

Post count: 35449
Calin
#378702
Dec 15, 2020 at 3:51 pm

Hi chazlight1, it should be display.
Can you please provide some screenshot from the backend of your pages and with the settings from WPBakery, this will help a lot.
Thank you!

Post count: 28
chazlight1
#378712
Dec 15, 2020 at 4:06 pm

Here’s what I see when I go to the back end of a page: https://snipboard.io/rTBkoj.jpg
Here are the WP Bakery General Settings: https://snipboard.io/FNTmaf.jpg
Here are the WP Bakery Role Manager Settings: https://snipboard.io/1CFHQZ.jpg
https://snipboard.io/9rU2cf.jpg

Post count: 18283
Vlad S
#378875
Dec 16, 2020 at 10:49 am

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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