wp booster error displays at bottom on mobile only

Posted in: Newspaper
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I have error messages showing on mobile – wp booster error. pensivity.net

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also, the menu won’t open on mobile

Post count: 22421

Hello,

I have checked your site but could not see the error. The mobile menu works as well. Did you maybe have the mobile theme active and then disabled it? If this is the case maybe you can use this topic:
https://forum.tagdiv.com/topic/please-provide-me-with-a-fix-for-the-following-error/

Thank you!

Post count: 10

The error is still showing on my phone and on my daughter’s phone. It says:
wp booster error
td_api_base;;mark_used_on_page ; a component with the ID: td_remote_cache is not set.

And on mobile, the search button doesn’t work. you tap it but nothing happens. Same with the menu (tap the 3 horizontal bars – nothing happens).

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Just an addendum: the error is showing on my phone. and my daughter’s phone. but on my other daughter’s phone, she sees no error message. We are all 3 using samsung galaxy’s. It doesn’t make sense why sometimes it’s there and for other people, it’s not there

Post count: 22421

Hi,
Please disable all plugins except visual composer, clear cache and reset cnd files. Then test again. It could be a simple plugin conflict. If you still have issues with this, provide a link to your site so we can take a look.
Thank you!

Post count: 10

I went through and deactivated all plugins and flushed the cache. I am still getting the error. The website is http://pensivity.net

Post count: 22421

Ok,

Did you insatal this version of the mobile theme? You did not specify iof you did. This fixed it for most users
http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip
Let us know if you still have the issue after you install it.

Thanks.

Post count: 10

I installed that and now it’s working. Thank you

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