wpbakery editor needs critical update on Newsmag – my site is crashing

Posted in: Newsmag
Post count: 39

Hi tagDiv support, good day! I am a newsmag user, love the product. Recently my site has been experiencing a lot of buggy layout errors and my woocommerce checkout is freezing on customers. I see that the wpbakery composer needs a critical update and your documentation says that I should be able to update through the theme, not by going directly to wpbakery. Can you help me figure this out? Thank you!

P.S. the site is didgeproject.com

  • This topic was modified 3 years by ajblock7.
Post count: 35449

Hi ajblock7,
Yes, with each update of the theme we add the latest version at that time for wpbakery.
We can provide a more recent version, for this please contact us by email at contact@tagdiv.com and include this topic in the email.
Thank you!

Post count: 2

Dear Support team, I have a very similar problem. Can you please send the recent version of wpbakery to my email? I used it when registering on this forum today. I use Newspaper 12

Post count: 7

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Post count: 35449

Hi Vladi and Faryaz,
Normally we can provide only the last WP Bakery version that is included in the theme package.
What I can suggest is to contact us via email and we’ll try to help you!
Thank you!

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