Your documentation is highly insufficient

Posted in: Newspaper
Post count: 39

I want to add a simple single line html code to (literally a div that has a number in it) a block. I looked at the td composer’s source code and found the files that needed modification. However, if do these modifications in the plugins folder, everything will be erased after an official update. So I went ahead and started to write a simple plugin. (I must admit this is my first time writing a plugin). I copied 3 files I needed to modify to plugin’s folder. Than add the td_api– codes to the plugins file as you suggested in the documentation. But it doesn’t work because there are missing classes and functions. I said okay, first copied the functions. Then I realized there are missing CLASSES. Complete php files.
td_util,
td_config_helper and basically other inter connected helper classes of “common” folder with, of course, parent classes of the modules and the blocks. So of course I went ahead and copied the common folder from td composer, which is highly unefficient since it’s basically code duplication. You say you provide customization service however this not an acceptable solution ALL I NEEDED WAS TO ADD A SINGLE LINE OF HTML TO CURRENT FLEX BLOCK 4 MODULES AND STYLE IT and I, like many others, don’t want and need to pay for this.
I had to figure this out on my own. Your documentation shows NOTHING. There should be more explanations, more examples, detailed articles on this theme’s customization.
You have 121,018 purchases on theme forest as I am writing this now and I don’t think that I am the only one that thinks this way. We all appreciate the support team’s effort to help us and honestly I purchased this theme because I saw it was very thorough so when I, nah, we need to update or customize something, that’s because we absolutely have to do it.
After this I was finally able to upload the plugin to add my new block and style it but now, controls are not working properly and images are not displayed on the block even though I did not modify anything about these.

Post count: 21065

Hello!

Yes, your right. We will take in consideration your query for the future.

Thank you for understanding!

Post count: 20

I support this comment. I was also unable to modify blocks via the documentation plugin because it throws several fatal errors. Fix this please.

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