Youtube counter doesnt work

Posted in: Newspaper
Post count: 4

I bought Newspapper Theme and all social Media counters are working but Youtube.
I used the instructions for it but still shows 0 followers.

please help

Post count: 35449

Hi,

Please make sure that you have the latest version of the theme, Newspaper 10.3.1 also make sure that Youtube api kei is set in theme panel as in our documentation -> https://forum.tagdiv.com/youtube-api-key/ after that clear all cache and check the results.

Let me know how it goes!
Thank you!

Post count: 4

I did everything but on theme panel I don’t have YouTube just Instagram.
Mi theme version is 10.3

Thanks

Post count: 35449

Hi,

You need to update the theme -> https://i.imgur.com/NYfTpWK.png
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ we recommend to make the update via FTP also make sure that you install the theme plugins from Welcome screen -> https://i.imgur.com/OiV7hF9.png after that the Youtube api key will be display in theme panel an you will be able to set it.

Thank you for your understanding!

Post count: 4

I updated everything as said to v 10.3.1
When I insert my YouTube API I get the red error

PLEASE ENTER A VALID URL
NOTE: THIS FIELD SHOULD CONTAIN THE UNIQUE URL FOR YOUR UNDEFINED PROFILE

WHAT to do?

Post count: 35449

Hi,

This is only a note -> https://i.imgur.com/Ogcaueh.png if you have Newspaper 10.3.1 install this should not longer appear, but this will not affect the theme, is just a message.
In the last version this problem is fixed -> https://i.imgur.com/hp7B3MV.png
Please try to set a YouTube video in video playlist as in our documentation from here -> https://forum.tagdiv.com/video-playlist-2/

Let me know the results!
Thank you!

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