YouTube Counter

Posted in: Newspaper
Post count: 15
soliloquio
#339139
Apr 4, 2020 at 12:05 am

I linked my YouTube channel to the social counter but only for this social I can’t see the number of subscribers.
I inserted the value suggested in the widget component (e.g. channel/[channel_id])
Why I can’t see the correct value?

Thank you

Post count: 18283
Vlad S
#339305
Apr 6, 2020 at 10:01 am

Hello !

Please note that you have to add the Youtube APi as you can see in our documentation here: https://forum.tagdiv.com/youtube-api-key/

Thank you !

Post count: 15
soliloquio
#339505
Apr 6, 2020 at 8:47 pm

Hi Vlad,
thank you for the response, I created the API access key in this page https://imgur.com/undefined and I added the key in the right section on the theme panel in this way https://imgur.com/undefined

Where is my error?

Best Regards,
Thank you

Post count: 15
soliloquio
#339506
Apr 6, 2020 at 8:51 pm

Sorry for the undefined link, below those correct:
1: https://imgur.com/a/GiwBU4C
2: https://imgur.com/a/xnrMj0U

Thank you,
Davide

Post count: 15
soliloquio
#339507
Apr 6, 2020 at 8:57 pm

Sorry for these replies splitted
There is the set in the social counter widget https://imgur.com/a/iKzuZZx
and this is the result https://imgur.com/a/7MoOz2Q

Davide

Post count: 18283
Vlad S
#339639
Apr 7, 2020 at 10:02 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Post count: 15
soliloquio
#340238
Apr 9, 2020 at 11:20 pm

Hi Vlad,
thank you for the response, now it works fine

Best Regards,
Davide

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