Youtube video not showing in FE on Shop Audio prebuilt website

Posted in: Newspaper
Post count: 33

Hello,
I noticed one problem with the YouTube embedded video, on the BE, the iframe is autogenerated just fine, and on the FE, only the plain text video link is showing.

I’m using the latest theme version, with Shop Audio prebuilt.

Here is one product page example

I disabled plugins one by one, keeping only the necessary ones that came with the theme and the situation didn’t changed.

I attached images for BE and FE:
FE print screen FE print screen
BE print screen BE print screen

I will need your support for this issue.

Regards,
Dragos

  • This topic was modified 1 year by dragos_2p.
Post count: 21065

Hello Dragos!

It seems to be recognized as a p-paragraph there. Can you show me the settings you’ve applied there?
Or you can contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
– the necessary details

Thank you!

Post count: 33

Hi Bettina,
I’m not sure what settings are you referring to, but on the text editor there is not paragraph or visual effect added: https://ibb.co/wdfTqtP

Regards,
Dragos

Post count: 21065

Hello Dragos!

I think you should add the iframe of that link (embed code), not just paste the link to the YouTube video. Go to YouTube video -> Share -> Embed, and there you have the code.

Thank you!

Post count: 33

Hi Bettina,
It is a good workaround, after adding the iframe, all looks good. However, I believe that since the video is generated from the YouTube url for the BE, it should ideally work the same way for the FE.

Hopefully, future updates will address this.

Regards,
Dragos

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