Hi,
It works fine on our demo: http://demo.tagdiv.com/newspaper/video-playlist/ and on our testing platform, so the issue is most likely on your end. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the playlist again. If you still have trouble with it, please provide a link to your playlist so we can inspect it and provide more information to how you set it up.
Thank you!
its working only on your demo or with demo code. Not sure even why as I was trying to find list of ID’s you have provided there and it didn’t worked (at least from http://demo.tagdiv.com/newspaper_politics/)
I couldn’t make it work with for instance list ID: PL28bEsRpP5h6Ngl-BMPwuQob9xxktagak
Hi,
Are you sure you are using the correct implementation method for the id’s?
https://forum.tagdiv.com/video-playlist-2/
You need to separate id’s with a “,” not a “-” http://screencast.com/t/c5VW8Gq6Y
If you still have trouble with the playlist element lease contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and inspect the issue. Please also include a link to this topic so we can identify you.
Thank you!
yes i had proper id, but as i can see its not playlist ID but video ID – that is quite confusing.
and btw video ID can have - (dash) in it as your’s example shows on politics demo jV-VGfDcbiQ and dash here is not separation but its an ID.
still, after providing video ID it did worked. IMO it labeling could be improved.