I updated the theme with the last version (10.3.2) but the YouTube video gallery doesn’t work;
I set also the value of YouTube API KEY (from Google Cloud Platform) in “YouTube API Configuration” section in the SOCIAL NETWORK settings in Theme Panel;
I see the following message during the setup of the element in the page
“Channel doesn’t exist or does not have any uploads”
Hi,
Please make sure that you set the elements i the right place -> https://i.imgur.com/2RmOhPq.png -> https://i.imgur.com/0FMpTrl.png -> https://i.imgur.com/GPCB4LZ.png -> https://i.imgur.com/m3yNUTg.png also please cehcek our documentation for playlist -> https://forum.tagdiv.com/video-playlist-2/
Let me know the results!
Thank you!
Hi Calin,
thank you for the response, I set the channel id in the element like your example https://imgur.com/ipE9sF4
I retrieved the channelId from the link of youtube https://imgur.com/rsk3OHe
The error says that the channel doesn’t exist or doesn’t have any upload but on the YouTube page I have some videos uploaded https://imgur.com/QpMmRJ7
Where is my error?
Best Regards,
Thank you
Hi,
Please try like this https://i.imgur.com/DgzFydu.jpg -> https://i.imgur.com/noLByvO.png
Let me know the results!
Thank you!
Hi Calin,
thank you for the answer, I inserted the channel in the related box, but the result is the same https://imgur.com/lvJXsCF
I also updated the youtube Api Key in the theme panel https://imgur.com/7CEHd4r
I have a question about this key, is it related to the creator/admin of the channel?
Thank you,
Davide
Hi,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks
Hi Calin,
thank you for your answer, I sent the email with the info
Thank you,
Davide
Hi Calin,
sorry for the double answer I have not seen the first answer.
Now it works fine, thank you
Best Regards,
Davide