This forum is now closed to new posts
All existing content remains available to browse and search. For support, please email us at contact@tagdiv.com Our team is happy to help as soon as possible.
Thanks. Do you mean I create a new copy of index.php (with the changes in the screenshot) and place it in the child folder?
Sorry, you can close this thread. I have put it in the custom css area and it works when there. Thank you
P.S. I did find this thread – https://forum.tagdiv.com/topic/editing-demo-title-style/ – but it doesn’t seem to be working for me (unless I’ve got some cache issue going on). Thanks
P.S. I’m an app developer and I had a situation once where one of my apps was incorrectly flagged as malware and suddenly end users of the app were sending frantic emails thinking their phones had been hacked and all sorts, because of all the scary virus warnings they were getting. I contacted the virus companies. In 24 hours they had sorted it out and removed the false positive reports they were carrying saying the app was malware. This is the way to sort such problems out I would have thought. Not to expect end users of your products to navigate past the issue.
Hi,
I think you are looking at this the wrong way. I’m with a major hosting company, which I have been with for many years. There are rules. ImunityAV is saying the files at hand are malware. In a situation like this, you can contact ImunityAV and ask them to remove the warning on your template as it is a false positive? That way, people using your template won’t have issues like I’m having where their hosting company prohibits them using your template. It might not just be hosting companies that refuse to allow people to use this template also. What if end users start getting errors when they visit websites using your template saying “The website is infected with malware” etc. It is a bad look.
Anyway, I’ve deleted the files in question from my server, so you can consider this support request closed. But I do still think you should fix this if you can. As the developer, if your files are wrongly classified as malware by virus scanners, the only way to truly fix that issue is you take it up with the virus scanner companies, so these problems stop.
Thank you
Yes, it is downloaded via Envato. I accept it is likely a false positive. But I’m not allowed by my hosting provider to host malware and the fact is ImunifyAV believes these files are malware. I’m not switching host provider to use your theme. So what can I do? Thanks
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _gat_gtag_UA_43963494_1 | 1 minute | This cookie is set by Google and is used to distinguish users. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
| Cookie | Duration | Description |
|---|---|---|
| IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
| test_cookie | 15 minutes | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
| Cookie | Duration | Description |
|---|---|---|
| CONSENT | 16 years 5 months 26 days 13 hours 25 minutes | No description |
| yt-remote-connected-devices | never | This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video. |
| yt-remote-device-id | never | This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video. |