And OK. When I turn off the caching on our site the main menu does show correctly.

Problem fixed.

• This reply was modified 7 years by CTWL3.

We’re not using any child themes at all, either via plugin or otherwise.

Just as an FYI, I’ve used the TD composer to create a new header for our home page with the menu that’s broken and our logo, at least so people visiting the home page won’t see the broken menu.

I don’t know how to apply this across all our pages, however, and so anything past the home page still shows the broken menu.

Bogdan,
Thanks so much for the quick reply. I read the documentation on updating the core of tagdiv themes and I did follow the steps in that post when I updated the theme.

I’m also a little confused, because as far as I can tell we’re not using any child themes.

Here’s a screen shot of the themes as shown within our WP admin: https://www.dropbox.com/s/ives30hpn44y28o/Screen%20Shot%202019-04-18%20at%202.34.49%20PM.png?dl=0

As I understood it reading about child themes, I would see a child theme here.

And this is what the theme folders look like in the files folder of our control panel: https://www.dropbox.com/s/k1izd12dki4hxj8/Screen%20Shot%202019-04-18%20at%202.40.38%20PM.png?dl=0

We created the menu in the Appearances > Menu section of the admin which is using the php file located at computertalk.com / httpdocs / WordPress / wp-admin / nav-menus.php.

There are other menu php files in wp-admin as well.

Any further thoughts based on this?

If I provide log-in details, would it help for you to have a look inside the admin area?

Thanks.

I figured out the issue using WP debug.

OK. Thank you!