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FabiolaD
tagDiv Member

Hello Anamaria,

sorry, I did not get the problem about the cache plugin. Can you please elaborate?

I did a few more tests and some works properly while others don’t.

FabiolaD
tagDiv Member

Hi Calin,

yes the website url is correct. It should be noted that I’m talking about video thumbs, not featured images. However, I did a new test earlier and the video thumb is correctly shown. Is it possible that it depends on the quality/length of the video uploaded or any other option YouTube related?

Thank you

Fabiola

FabiolaD
tagDiv Member

Oh now I got it. It was a problem related with the privacy&cookie policy applied on the website. I tried to open the link from firefox and now that I’ve accepted the privacy&cookie policy the video has appeared.

Gosh, now I’m so relieved

FabiolaD
tagDiv Member

I’m sorry I don’t know what to say me and others collaborators cannot see any video posted inside articles

FabiolaD
tagDiv Member

This also happens to the author of the post, she cannot see the video from Desktop, only from mobile

FabiolaD
tagDiv Member

I tried to use different web browsers but the problem is the same… I don’t know why I cannot see them

FabiolaD
tagDiv Member

Hello Annamaria, thank you for your answer. I followed the instructions just like you said, but take this post for example:

https://sienapost.it/siena/frati-intervento-di-bezzini-stimolante-sulle-prospettive-future/

From desktop I cannot see the video I linked, but I can see it clearly from mobile. There’s something I’m missing but I don’t know what

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