Hi Lucian.

I just replied back via email. We need to know how to turn off Ad sections at all for mobiles and tablets. You sent us ‘steps’ of how to place separate/different Ad Tags.
We don’t want to place there (mobs/tablets) any other tags. We just need To turn those ad sections off on mobiles and tablets and leave just Desktop Ad segments (Currently we have empty ad spaces on mobiles). We also don’t want to use simple CSS for that, because it just hides the segments. Unfortunately, Your standard Theme Panel functions (DISABLE ON TABLET LANDSCAPE, DISABLE ON PHONE) dont’t work.

Please advise

Hi Lucian,

I created an admin account for you and sent to contact@tagdiv.com
What are my next steps?

Hi Lucian,

I updated the theme, currently we have 4.6, but we still have this issue.

P.s. Ads don’t appear either because of fill rate in your region, or because you hide cookies. I currently see the ads, but we need to turn them off for mobile/tablets devices

Please advise

Hi Lucian,

Thank you for the reply.
We did many different things included plugins disabling/enabling, cache, etc; it’s not working.
We are using 4.3 Version. I’m not sure if it’s the latest theme Update.

URL: fdrmx.com
We use ad-tags from different Ad providers and want to turn them off for mobile devices and tablets. Currently they are disabled (via Theme Panel), but unfortunately I see the Ad spots live on the website.

Sincerely