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Gail Langdon
tagDiv Member

My hosting service is Bluehost. It was them that told me this was a theme issue and not something they can fix. I had another issue that they helped me with and now the menu is back. So my guess is that this is not a theme issue afterall. I am going to close this support ticket. Thank you. G.

Gail Langdon
tagDiv Member

Email has been sent with all the requested details. Thank you so much. Gail Langdon.

Gail Langdon
tagDiv Member

I’ve tried your suggestions and nothing is different. The footer does not show up on mobile or tablet devices. I have deactivated all plugins that are not tagDiv plugins including Yoast SEO and analytics. I have cleared cache. Perhaps because I keep having to clear cache but it takes an unacceptable amount of time for my site to load, so the performance is very poor. Before contacting you, I went to my host (bluehost) for help and their suggestion was to install all kind of plugins because according to them this tagDiv theme does not work properly, so I did as they suggested and that is why I installed some of these plugins to begin with. I am incredibly frustrated and trying really hard not to get angry. What should I do now?

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