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Jason
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Jason
tagDiv Member
Able to Register but Unable to Activate License - reply
#503050
Mar 13, 2024 at 8:26 am

Hello Bettina,

I have been able to successfully resolve this issue myself based on further troubleshooting. The problem was the REST API had a 404 error due to the Nginx software server and something happening with my web hosting company, so I changed the setting back to Apache software server on my VPS due to being unable to resolve the issue, which has now rectified the problem and I have been able to register my domain and activate the theme successfully. If you could please intercept the email I sent to avoid anyone spending any further time on this, I would be very grateful. Thank you for your assistance.

Kind regards,
Jason.

Jason
tagDiv Member
Able to Register but Unable to Activate License - reply
#502990
Mar 12, 2024 at 3:32 pm

Hello Bettina,

Thank you for your prompt reply. I have just sent an email with the requested information and I look forward to hearing back from you regarding this. Thank you for your assistance.

Kind regards,
Jason.

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