Hi, thanks for the reply, this is what I did.

Insert the code as directed. Save the changes.

Clear the cache through the super cache add-on and also the browser.

But the line still appears on the mobile device

I appreciate your help

I still can’t fix it

Hello, I already added the code where I indicated, however, it does not eliminate the white vertical line on the left side that is in the head and the footer of the mobile version.

• This reply was modified 6 years by Jorge Guevara.

Okay, I already sent him.

Thank you

• This reply was modified 6 years by Jorge Guevara.

Dear sane Mr. Vlad S, do the following:

1- Clear the cache from Super Cache.

2- Disable all add-ons except TagDiv Composer

3- Clear all the cache from the browser

4- Activate the add-ons again

5- Load the site again and continue without fixing the footer.

When I deactivate all the add-ons and clear the cache I also checked the site and continued with the footer problems

What else should I do ?, please help!

• This reply was modified 6 years by Jorge Guevara.
• This reply was modified 6 years by Jorge Guevara.

Hello Mr. Vlas, thank you for your response, that was something I did when I started configuring my website and I am fine, I have been working on my site for several weeks without problems until now after installing a new footer template that I start having these problems. If you can help me in a better way I would appreciate it. My site no longer wants to work despite loading backup versions that I previously saved.

I have this error email in the contact email tray, and restart my wordpree and upload a backup but still the same error still comes out

“””
Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, tagDiv Composer.

First, visit your website (http://fintechlo.com/) and check for any visible issues. Next, visit the page where the error was caught (http://fintechlo.com/wp-admin/admin-ajax.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

http://fintechlo.com/wp-login.php?action=enter_recovery_mode&rm_token=oIq4r2cbL4WEzx29iqcI5w&rm_key=tBJAVphZsfpvU5htEKcsCt

To keep your site safe, this link will expire in 1 día. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

Error Details
=============
An error of type E_ERROR was caused in line 1673 of the file /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php. Error message: Out of memory (allocated 51859456) (tried to allocate 40960 bytes)

“””

As I felt, the failure of the intention.

I think the problem is generated from installing a cloud template in the footer, and updated to an earlier version to see if it solved the problem but it did not work.

I appreciate if you can give me a hand, I think it is a major flaw in my site.

Sorry, it’s the mobile version that has problems

• This reply was modified 6 years by Jorge Guevara.

Hi Calin, I could solve with the information you sent me, thank you very much.

An example of what I want to do: I want to use the new entry I think is called “prueba” to edit it and change it to the new template I downloaded from the “Attachment Template 1” cloud, I have done several steps and I can’t find a way to do it.

use template in new entry

Hi Calin, I understand what you say, I already installed a new cloud template called Attachment Template 1, however I could not use it in an entry, I have read all your suggestions but I still can not activate or use the template, I appreciate if Can you help me with a tutorial or something to move forward.

• This reply was modified 6 years by Jorge Guevara.

Hello, thanks for your reply, I already sent the email with your instructions. Thank you.

Hello, thanks for your response and I will consider your indications about the support response time.

What you indicate to me of the zero margin in the css of the row of each box I have done before and it does not work, that I have tried from the beginning because I imagined that those parameters were for that but it did not work.

I still do not solve the problem, I thank you if you can tell me something else to do.

Please can you help me !!!!!

Hi, the logo of the image as I see it is loaded at full size, I think the problem is a shadow that appears at the bottom of the logo when it is loaded in the header which does not allow the image to be the full size of the image. logo box I have tried to remove or reduce that shadow but not found the right way.

On the other hand for the main menu (top global news ……) I will send the following link and I will be waiting in case I should send something else.

http://fintechlo.com/

Thanks in advance for your help.

• This reply was modified 6 years by Jorge Guevara.

Hello everyone, I thank you if you can help me with this, I still do not solve this problem.

Hi Calin, it has been great what you have taught me and helped thank you very much.

I need to reduce the height of the menu (top global news ……) because it is taller than I want, I want to reduce it by half, again thanks for your help.

And the logo otherwise, I want to extend the logo in height so that it looks a little bigger.

Hello, thanks for your response and for teaching me to upload an image and to show my problems.

Hello everyone, I have problems with the configuration of my header, problem No. 1 is that I want to pass the social media icons next to the submenu without the submenu altering its height or size.

Problem No. 2 is that after lowering the social media icons I can eliminate that entire block row and thus be able to decrease the height of my entire head.

Problem No. 3 is that I want you to reduce the submenu block by half (where it is: top global news ……) as seen in the initial confinement of the bussines header.

I thank you if you can guide me in my problem and if you can tell me how to load an image correctly from ubuntu to show you my problem.

• This reply was modified 6 years by Jorge Guevara.

Hi, this is somewhat embarrassing, I am not able to load the image correctly.

The URL of my site is http://fintechlo.com/ and what I want is to be able to modify the heights of the different blocks of the header, for example where is the submenu (top global news ……) I want to change the height and leave it as seen in the original bussines theme that is approximately half the height as seen on my current site.

• This reply was modified 6 years by Jorge Guevara.
• This reply was modified 6 years by Jorge Guevara.
• This reply was modified 6 years by Jorge Guevara.