Good morning TagDiv team. I can someone verify my email with the information requested is on your radar and being addressed? I sent the information requested last week, January 6, 2021 if you are searching email. I’ve been literally waiting to pay for a license. I love the Newspaper theme. I’ve bought two. I’ve recommended it. I look forward to your assistance in resolving the current issues which will make me a better advocate for your product in the future. Peace.

Thank you. I appreciate the cordial response. I never intended any disrespect in regards to support availability. Just consider that I noticed that during the time I posted, others had been receiving responses. I apologize if for the second post. I’ll send the information as requested. Thank you. 🙂

Hello all. I’ve noticed other questions answered after my post. Does mine require an escalated response? Did I frame the question wrong? Is it not being answered as my 2 licenses are over a year old? I’m not against paying for service, but I don’t want to pay for a new license (inevitably two) without knowing it will solve my issues. And I would have other questions such as would any bump to the 10.whatever version overwrite to kick content, or have any known conflicts with things such as Elementor?

But for now, I’d like to find out what is causing my current issues. Please.

Understood. It’s a great package. That is why I licensed it twice. However, I have some strategic partnerships and this feature is something I need to resolve. I’ll deal with it. Better to have a definitive answer than to chase this rabbit. Peace

The plug-in no longer exists. Does anyone know of any other options?

As much as I like the product. I get zero support in these forums. Am I supposed to give this product a great rating when I don’t get replies to support posts? Am I doing something wrong? If I am. Tell me.