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meteor83
tagDiv Member

Hi,

I am still waiting and it’s been more than 3 weeks.

Please if you can check it because the hosting company is insisting that the problem is with the infected theme!

Thank you

meteor83
tagDiv Member

Hi Calin,

We sent yesterday all the details you required in your email!
Can you check them please?

Thank you

meteor83
tagDiv Member

thank you installed and everything working

meteor83
tagDiv Member

Hi Calin,

Thank you for your replay, I followed this tutorial before, and yes I am deleting the .htaccess file but after some minutes it’s getting corrupted

meteor83
tagDiv Member

i am ready to pay for installation fee just to get back online my webpage
this support is too slowly this is not fair
i payed for support and i am not getting it my webpage is down since 3 days

meteor83
tagDiv Member

Thank you
i restored my backup through SSH Putty
but now i have this message

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@korneri.net to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

meteor83
tagDiv Member

Is this private messaging area of support or forum couse i shares my passwords ?

meteor83
tagDiv Member

Hi,
First all Menus was deleted than i prebuilt
can you try it please i am not able
the mysql backup is on root od server named backup.sql

  • This reply was modified 5 years by Calin.
meteor83
tagDiv Member

now i lost menu i lost my post i lost everything i dont know why
can you help me
i have mysql backup which i made 2 days before

meteor83
tagDiv Member

Hi Calin,

i installed through ftp but i had problem with uploading images and i acidentally touch Prebuilt Websites how can i return my website again please?

Thank you

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