Ok. What timeframe are we looking at?

Hello,

You mean the problem is “hidden”. That is just a temporary fix – we need a solid fix.

Please assist. We given you access to cPanel.

Hey!

I sent everythign you need 6 days ago – and you asked me to explain the problem again…

The problem is this ticket.

Please can you assist asap. We are a site with 250,000 visitors a month and now we havent been able to upload anything for one week.

I sent all logins from reljamedia a gmail.com

Can we get started please?

Could we give you login access somehow?

Hey,

We tried again to update the theme. Same issue appeard.

We tried disbling all other plugins besides yours. Didnt work.

Now disabled all, and it worked.

As soon as we activated one of your plugins (composer) the error returns:

TypeError: Cannot read properties of null (reading ‘toString’)
at pL (https://nowinsa.co.za/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:33:143126)
at n (https://nowinsa.co.za/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:33:146597)
at t.get (https://nowinsa.co.za/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:33:146758)
at t.render (https://nowinsa.co.za/wp-includes/js/dist/components.min.js?ver=336a01176fa8097fbf37:33:155778)
at br (https://nowinsa.co.za/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:59368)
at yr (https://nowinsa.co.za/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:59167)
at Qs (https://nowinsa.co.za/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:121084)
at wl (https://nowinsa.co.za/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88341)
at bl (https://nowinsa.co.za/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88269)
at yl (https://nowinsa.co.za/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1.1:10:88132)

So, only active plugin: tagDiv Composer

INstalled and acitvated tagDiv Standard Pack – and now it seems to be working.

Thank you!

How do you recommend to make a database backup easiest?

Kind regards,
Tankiso

Okay, sorted it out!

Thank you!

Damn, thank you, I thought i couldt use that option for this theme.

Which one do i add for latest articles?

Hey buddy,

Please help me – how do I add sidebars to posts?

Now my post sidebar looks like this:
https://imgur.com/a/x8aIHjx

Thanks,

I am now getting the following issue when trying to upload a template for homepage:

Error Code: Errors happened during tdcIFrameData.TdcLiveView -> customRender!

More info here: https://forum.tagdiv.com/topic/error-template-for-homepage-tdciframedata-tdcliveview/