Thanks for your reply. We have the latest version of the theme. Followed your instruction of removing all Instagram related configuration and then purging the cache. We reconnect everything and put our details but its still the same.

What solved the problem is when we removed the Instagram ID in the Instagram section in “Footer Settings” under the Theme Panel. We saved the settings and surprisingly it worked. Maybe in future theme versions, you can remove that part that says,

“Note: When you enable this make sure you also enter an Instagram ID in the INSTAGRAM ID field!”. Based on our experience, we don’t need to enter the Instagram ID anymore. Thanks!