As you can see from the screens, the desktop theme has been modified for mobile but as you can see mobile loads another theme that I don’t know where it comes from. In fact, as soon as I enter the site on mobile, it shows how I created it, but then after accepting the cookies and then the subsequent page refresh, I see that mobile theme that I don’t know where it came from since, as you can see, the same desktop theme is also for mobile. So tell me the procedure to adopt to use the desktop theme also for mobile based on my problem. Thank you.

screen tagdiv mobile
screen frontend mobile

Hello, I understand. So I would like to use the same desktop theme as the mobile theme, what procedure should I follow and how should I do it since I purchased your product and I have been looking for assistance for weeks, so now I would like to solve the problem as soon as possible. Thank you.

Hi, furthermore, as you can see from the screenshot, the other templates are no longer loading, the page remains loading without showing me the templates, can you assist me on how I can load the mobile part on the website? Thank you.

screen loading templates

Yes hi, as you can see from the attached screenshot, I activated the mobile+AMP theme function, so in the end, given my position, I have to create a theme for mobile as well so that I don’t have any problems, because mobile now loads a default theme and not the desktop theme, then if you have any information to give me regarding how to make the desktop theme load on mobile, I would be grateful.

Screen Mobile+AMP

• This reply was modified 3 years by prezzicrazy.
• This reply was modified 3 years by prezzicrazy.

I just activated the WP Super Cache function for mobile devices as you just advised me, and now the mobile theme is broken because it loads a version of the theme that is not the one installed, as you can see. So, I deactivate it or tell me how to solve it, thank you.

screen mobile 1
screen mobile 2

So, I removed the CSS generated by tagDiv as you advised and the website is fine now. As for the cache plugin, I used the one you recommended, which is WP Super Cache. Also, I haven’t created a mobile version. The desktop version is now live and also acts as the mobile version. Now I ask you if it’s better to use a single version for both desktop and mobile or do you recommend keeping both the mobile and desktop versions of the theme separate? Let me know, thank you.

Hello, I’m still having problems with the website. I followed your advice and deleted all the SiteGround plugins, but now the problem is that when you see the website in the backend, it looks great, so administration and production work perfectly, but on the frontend, the theme doesn’t work as you can see. Despite clearing the cache and everything else, if you could help me understand what the problem is this time, I would be grateful.

backend:
screen1
screen2
screen3
frontend-live:
screenlive

• This reply was modified 3 years by prezzicrazy.
• This reply was modified 3 years by prezzicrazy.

I just checked on the staging site and it’s still not working, so I saw that the issue is caused by the SiteGround plugin, so how do I fix the problem since that plugin is needed for the site optimization? If it’s caused by the cache management, I could also turn it off and leave only the cache on Cloudflare, but only if this resolves the problem. If you could let me know how to proceed or if you want to take care of it, I would be grateful. Anyway, let me know how to proceed. Thank you.

Hello, I created a staging copy, here’s the link to access it: https://staging2.prezzicrazy.it

These are the credentials: Let me know as soon as you find the issue, thank you.

• This reply was modified 3 years by prezzicrazy.
• This reply was modified 3 years by Anamaria. Reason: I deleted the credentials

Hi, I have disabled everything that could interfere as suggested, so I disabled the combine CSS and JS function and also disabled the minify CSS and JS, I cleared the cache both on site and on Cloudflare, I also reloaded the header but the problem continues to persist, I can’t live access the menu and search as you can check yourself, so what’s the problem now that it won’t let me use a theme function? Thank you.

This is the link to the site https://prezzicrazy.it/

Hello, I just loaded the new header with the menu and everything else. I set the display as global. The loaded header is the following: “Header Template – Default PRO”. As you can see, it is not working, even though it works in the composer, as you can see from the attached screens. However, it does not work live. I have tried everything but I have not been able to make it work. However, as I mentioned, if I delete a pre-loaded header and leave the “Header Templates” module empty, it will load a default header and it will work, as you have seen before. So, I would need some help to resolve this issue. Thank you.

This is the link to the site with the default header loaded and it works, so now in the composer, the header is not empty. https://prezzicrazy.it/

• This reply was modified 3 years by prezzicrazy.