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raymondf
tagDiv Member

This reply indicate what I was suspecting; your theme is not coded according to best practises as I never came across a WordPress theme in my 20+ year as a webdesigner where FTP is the “safest” way to upgrade. I will have to consider finding another theme.

raymondf
tagDiv Member

IS NOT A SERVER ISSUE!! ITS A THEME ISSUE AS THE EXACT THING HAPPENED BEFORE AND WAS FIXED BY NEXT UPDATE! SENDING ME ON A WILD GOOSE CHASE IS CONVENIENT FOR YOU IF YOU DONT WANT TO DIG DEEPER.

raymondf
tagDiv Member

I am sorry but I dont think this is the reason. Last time it happend, when I upgraded to version 12.6.6, your coworker suggested to upgrade to version 12.7 which solved the issue. I feel confident that this issue is theme related. “Host logs” is like looking for a needle in a haystack. If this keep happening I dont have any other option than ask for a refund for these 3 sites and move over to another theme.

raymondf
tagDiv Member

These 3 sites all uses Tagdiv, and are updated like the resto of the sites we are reponsible for thru Blogvault: https://monosnap.com/direct/cewYxuLCWB5Rj3dd53izbJlCqtiniM

As you can see the thumbnail for these 3 sites are the same, this https://monosnap.com/direct/FdQ4NNLmg77DbFsGzh581tV2SL4Q34 – where the home page has been replaced by a form.

This is starting to become very problematic. 2 days I restored these 2 sites from an old backup to get the site back, but last night it was again updated with the result – the update broke the sites.

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