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salty
tagDiv Member

The hosting provider company is saying it is a theme issue or plugin issue. I have disabled all the plugin except theme inbuild plugins still shows the issue.

Do you have any solution for a theme?

  • This reply was modified 4 years by salty.
salty
tagDiv Member

Thanks,
I had raised the complaint to the hosting provider as well and he is saying every thing is working fine on our end and he is not getting this issue.
I also said it is coming the first time only or between any time. He is saying to check the theme and plugins. may be this issue is coming from code only.

I don’t know what is solution. I have checked the theme file as well which you suggested in the last comment. still facing the same one.

salty
tagDiv Member

HI Calin,
Thanks for the reply, I would like to add this website is redirecting only the first time if the user opens it mobile in a day and the second on word it opens correctly.

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