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shyamala
tagDiv Member
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shyamala
tagDiv Member
Website not working after updating. plugins not getting updated - reply
#320477
Nov 18, 2019 at 8:59 am

THis is so frustrating.. in spite of mentioning thAT one of the theme file is infected (as stated by the hosting provider and given the path also (public_html/sapp-wp-signon.php), I have not got any acknowledgement or any status update.. what should I do… this is pathetic customer service I must say.. please guide i need to get hold of my website’s functionality again.. PLEASE

shyamala
tagDiv Member
Website not working after updating. plugins not getting updated - reply
#320449
Nov 17, 2019 at 8:28 pm

i have sent an email to contact@tagdiv with screenshots and detailed report.. my hosting providers have pinpointed an infected file.. please see to it..

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