Hi,

We do not have a plugin conflict.

When trying to add the site on a phone home screen we only get a screenshot of the homepage not our logo.

The site is
http://www.multippl.com

To access the site please enter the following credentials

(Please edit out after you enter the site)

All the best
Thomas

• This reply was modified 5 years by Anamaria.

Hi,

Why is the ‘Sign up to multippl’ and ‘recommend us mixed asian celebs’ so much smaller than the rest of the text?

Please could you also edit out the page credentials please

All the best
Thomas

Hello,

please check out this page:
https://www.multippl.com/category/lifestyle/fashion/

All the best
Thomas

Hi,

Thanks for your reply.
We are aware that this is out of your support scope but it would be great if you could point us in the right direction.

All the best
Thomas

Issue resolved, thanks 🙂

Thank you Anamaria,

It has made the submenu the size we want! however why is our menu not inline with the end of ‘My Account’? It is only an issue with ‘Logout’
Please see attached – https://paste.pics/C5JI9

I was referring to the mobile menu. How do you customise it and change the layout, colour etc.

Thank you so much for all your help so far, it means a lot 🙂

All the best
Thomas

Hello,

Sorry, thank you very much!
The issue is still there. I cannot click on register as it is colliding with ‘Community’ – Is it possible to get the sub menu shorter up to the red line?
Please see attached – https://paste.pics/edit/C5ETW

How can someone edit and customise this page? I’d like to change the layout and the colour of the menu and add other features like a logo.

All the best
Thomas

Hello,

https://www.multippl.com/
You will be asked to enter credentials to login

The way the submenu is set up, it is layered over the community page which makes it hard to click on logout or in your case register/login

I am using the mobile responsive page on TD composer and made the mobile menu via the Website Manager. Please see attached – https://paste.pics/C55BB

All the best
Thomas

• This reply was modified 5 years by Anamaria.

Hello,

I have tried this but unfortunately nothing changes. What is the best way for you to investigate the problem?

Even though I created the mobile header, it does not show up on my mobile site, same as the footer I made. Before we customise the mobile menu we need to resolve this first! Sorry for all the issues!

All the best
Thomas

Hi there,

1. Sorry, please let me explain it more clearly. I would like to change the submenu width so that when the ‘Community’ tab is aligned to the right and underneath ‘My account they do not clash and I can get to the submenu (logout). But when I try to change the width using TD composer nothing changes. The white space for ‘Logout’ is too big!
Please see attached – https://paste.pics/C4PFT. https://paste.pics/C4PGE

2. Thank you so much, your video tutorial was very very helpful! Is there a way to customise the mobile menu?

All the best
Thomas

Hi there,

How do I do that?
I am trying to make a new header using the cloud templates and I get the same issue. I don’t think it’s an issue with fixed width and height.
Please see attached – https://paste.pics/C4E1E

All the best
Thomas

Hi there,

Please see the picture attached – https://paste.pics/C4COK
As you can see the TD composer is set to ‘Portrait viewport’

Please compare this to TD composer set to ‘Landscape viewport’ – https://paste.pics/C4CP9

All the best
Thomas

Perfect thank you!

Hi there,

How do you change featured image in posts to be ‘Single Post Featured Image’ instead of ‘Single Post BG Featured Image’?

All the best
Thomas

Hi,

How do you insert the URL when the video was uploaded to the media library?

Please see attached
https://paste.pics/BWUUN

All the best
Thomas

Hi there,

Please see attached pictures of what I mean.

https://paste.pics/BWRKQ – The back end with the video.
https://paste.pics/BWRL2 – The front end with video post template.

All the best
Thomas

I see so to be featured at the top of the post it needs to be a linked (facebook, youtube vimeo etc) video?

A video from media upload in the back-end cannot be embedded at the top?

All the best
Thomas

Hi there,

I have done that thank you!
However the custom title seems to hide when the rest of the column moves down.
I can show you a screenshot it doesn’t make sense

All the best
Thomas

Hello,

Perfect thank you!

What is the correct ‘extra class’ to get a sidebar to move with the rest of the element? td-ss?

All the best
Thomas

I see thank you

We have set everything to centre yet it looks a bit off.
What do you think is causing this?
https://paste.pics/BTY7B

All the best
Thomas

Thank you for your reply! Perfect

How do you solve the issue when someone hovers over an article the title hover colour goes off even when the cursor isn’t over the title?

All the best
Thomas

Hi there,

Unfortunately that topic doesn’t help us.
How do we customise the layout of the top article like (theme panel>post settings> sharing)

You seem to use the like button from Facebook but is the like related to facebook?

All the best
Thomas

Hi,

I was thinking more like the movement of a Big Grid Flex element but for a Flex Block. It looks like it zooms into the picture.

Also we are having another issue. When someone hovers over the article the title hover colour goes off even when the cursor isn’t over the title.

All the best
Thomas

Hello,

Thank you very much!
Could we also ask how you get images to move when you hover over them?

All the best
Thomas

Hi Bettina,

We have sent an email to the customer support address using this email address.

Thank you

All the best