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TheLatzReport
tagDiv Member

Good afternoon,
We have paid for support for our tagdiv issue as we were outside the 6 month support period. We are yet to receive any contact via email or through this forum to assist with our issue.
Can we please have someone look into our site problem as we are unable to edit our pages and have a major annual publication due to be released.

TheLatzReport
tagDiv Member

Hi Calin,
Can you please tell me why our support request has been overlooked?
The Latz Report

TheLatzReport
tagDiv Member

Is someone working on our site at the moment, because someone has logged in from Automattic. The site has been updated to latest Theme and is down. It was logged in by someone at Automattic?

This is a live site and today is our busiest day of the month, this is a commercial site, and no one has contacted us to let us know it was being taken down. It was updated by someone nearly an hour ago and nothing has changed back. Can someone please contact us asap in order to let us know what is going on because we would have to restore the backup from last night if it is not up again soon.

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