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willlevith
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willlevith
tagDiv Member
Questions about " ?tdb_action=tdb_ajax " - reply
#399923
May 5, 2021 at 4:06 am

Hello, has this problem been solved? I see the last post on this thread was on december 2020.
I get the same variable in url’s from analytics and it really makes it hard to accurate data.
Please fix it!!!

willlevith
tagDiv Member
Social Counter – Instragram showing 0 - reply
#393069
Mar 24, 2021 at 9:23 pm

Hi, thank you for your reply.
I followed the instructions in the article you mention.
First of all the user that reports in that article describes a different problem: He says the counter shows a wrong number, and makes a reference to Twitter counter.
BUT my problem is with Instagram and the counter is showing 0… not a wrong number, but 0. Looks like it’s not connecting with the instagram user to get the followers.
– I double and triple checked the username is correct.
– I Cleared the cache… also deactivated the cache plugin.
– With Social Counter plugin I did the following: Deactivate-Delete-Reinstall-activate.
– Also I tried to delete and reinstall social counter plugin, but befor doing that I removed the Social Counter element from the page. After re-installing the plugin, I added the element again and put the instagram username…
ALL THAT and the counter for INSTAGRAM still shows 0.

Please help.
Thank you

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