desconfigurado

Posted in: Newspaper
Post count: 2

Ola, eu comprei o tema newsppaer, instalei o tema porem ele apareceu com tudo desconfigurado a parte de opções do tema e quando realiza novo post ele não habilita, aparece desconfigurado como resolver???

Post count: 23312

Hello kleitonfranck,

I saw and your e-mail and my advice is the same for your both requests and is the following -> please try to disable all the active plugins, because I saw that you are using a lot of untested plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please consult your hosting provider and check if your server is right installed and if it has the right version of PHP installed. Also, please consult our list of requirements in order to achieve the good result, here -> https://forum.tagdiv.com/requirements-for-newspaper/ If your problem is still there about these changes, please try to reinstall your WordPress and then you should try to make a fresh install. We recommend you doing a fresh install via FTP by following this tutorial: https://forum.tagdiv.com/install-via-ftp/ Your settings will not be affected as they are stored in the database. Simply download the latest version of the theme again and install it directly and see if your fonts work. Also, please try to consult your hosting provider and check to not being some errors caused by the server.
Hope this helps and let us know how it goes!

P.S On the future, please try to write to us only in the English language because this is the official language on this forum.

Thank you for your understanding!

Post count: 2

Hello , I consulted the server and it is inside all the requirements, reinstalled the theme wordpress however, the error permance..os plugins let only the theme and still remains the problem.

Post count: 23312

Hello kleitonfranck,

If you have ensured that these kinds of problems do not come from your untested plugins, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thank you for the message!

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