Hi guys,
The Social Counter Widget has stopped counting. It is not showing the most up to date followers, etc.
The website is – http://www.manaleak.com/mtguk/
Help?
cheers,
Tu
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This topic was modified 10 years by
TuNguyenUK. Reason: I for to include our website url
Hi,
Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then remove your curent version of the social counter (disable and delete) and install the new plugin form the plugins screen here: http://screencast.com/t/Hl7ImnJA5 and then use this guide to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Thank you!
Hi,
That is not possible. Please download the archive from envato and access the style.css file. That is where the theme version is specified. It cannot be 6.6.4. Please check again as we have tested this and it;s the latest version on the envato server. I just downloaded it and here is a fresh extraction of the archive from envato:
http://screencast.com/t/L3fzavfjE
Please update your theme following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Using the same method as the visual composer update, please also update your social counter.
Thank you!