visual composer stopped working and doesnt load

Posted in: Newspaper
Post count: 4

Using visual composer for newspaper theme.

Post count: 22421

Hi,
Please make sure you update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update the visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You need to also uypdate the social counter plugin in newspaper 7 as the old one will not work anymore.
The issue with visual composer was caused by the latest version of wp and visual composer under 4.11
Thanks.

Post count: 4

Hi,

Will I lose all of my customizations? I have a fully functioning running site.

Post count: 22421

Hi,
It depends on the customization you made. If they are added in the theme panel then you will not lose anything. If your customization is altering of the theme files, then you will have to make a back-up of the modified files and apply the modifications you made to the new theme files.
All your posts, pages and theme settings will remain ‘untouched’.
Thank you!

Post count: 4

Hi,
I updated both and still not working.

Post count: 4

Hi, I have updated the plugin as well as the theme and still only have the classic editor but not the backend editor. Please help.

Post count: 22421

Hi,
Do you have the mobile theme installed? If yes, then scroll down a bit to see the second editor. The mobile theme uses a second editor that does not use visual composer.
Let us know if this is the case. If not, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect your back-end
Thanks.

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.