Hello there,
We have purchased this theme after we migrated our Joomla website to WordPress. We have three websites with over 50k posts on each website. Our traffic is not that much since our target is small.
Whenever we activate Newspaper theme, it causes the server performance and make the whole thing down. From the server logs, the process for index.php is taking too long. If we switch back to normal default theme, it works fine.
We are using Bluehost’s Cloud Hosting Business Plan. Bluehost told us that some of the code in the theme are causing the problem. And I have been working on this for a few weeks without success.
It would be so great if you could help us solve this problem.
Thanks in advance.
Hello spike,
Please notice that our theme is a very complex one and for achieving better results, please notice that the dedicated server must have the following requirements, according to our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, please notice that you will have to increase the system status parameters how much is possible according to this tutorial here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, please notice that you will have to make some optimization settings in order to achieve a good performance with your site. We have a mini tutorial which you will have to follow all the steps from there if you want to have best results. You will have to spend quite a bit of time learning that first to do so, like this -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Please notice that all of these steps involve additional customizations which are not covered by support and which you will have to do it yourself. If you are not aware of all the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Hope this helps!
Thanks for your understanding!
