Hi there
I’m using the newspaper theme for the site mjr.jour.umt.edu. This website was built by others and I’m merely taking it over and I have pretty basic WP experience.
I’ve updated the Newspaper theme, WordPress, and all of my plugins, however, the visual composer does not work properly. When viewing a page with content on it or attempting to create a new page, the actual interactive window where you insert elements does not load. Here is a screenshot of the interface of a page loaded with content.
My visual composer plugin is at version 4.7.4. Do I need to update this further to get it working again? I was following the protocol here, but I’m not sure where to get the visual composer update folder.
Any suggestions as to how to get visual composer working? Thanks!
-Matt
Hi,
Your theme will need updating too and your plugins as well.
Please use this guide to update your theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then use the guide you mentioned to update visual composer. You will also need to update the social counter plugin. You can use the same method by removing it from the plugins section and deleting files and then installing the plugin again from the main theme archive you download from envato.
Thank you!
Hey, thanks for the reply. As far as I know, everything is updated. I’m running WordPress 4.6.1, Newspaper 6.5.1, and all of my plugins are updated, EXCEPT for possibly the Visual Composer, which is running version 4.7.4.
I’m not entirely sure where to download update packages for the Visual Composer. The plugin came packaged with Newspaper, so what’s the best way to get the update package without paying for the plugin again?
Also, just out of curiosity, why is activating the social media counter crucial in getting the Visual Composer working properly? When I try to download the social media counter from the plugins page under the Newspaper menu heading, I get a “plugin does not have a valid header” error.
Sorry for all my inquiries, I’m relatively new at this and, like I said, I inherited this site so I’ve been trying to work backwards and figure out how everything works.
Thanks again!
Hello,
Well your theme is not up to date. We are at version 7.4 now. You have an old version of the theme. We cannot guarantee it’s compatibility with the latest version of WordPress.
You will need access to the envato account where the theme was downloaded from. Contact the person who bought the theme to also provide the envato account so you can update your product. You will need to download the theme package again from envato in order to update. Then you can use this guide to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and this one to update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The social counter must be updated as well but not for visual composer but it will not work in newspaper 7 otherwise.
Thank you!
