Hi,
Im facing three issues since ive migrated my site to the hosting server
First with the theme activation, its says too many requests from ur ip.
It’s the second site im trying to use your theme with.
Second issue, is with Visual Composer. It’s updated (4.12.1), in my localhost version of the site everything is fine. But since ive migrated from localhost i cant edit my
homepage. The elements of the VC dont load in the backend, there’s a little spinner that spins undefinetly. In the frontend everything goes right.
Third problem has to do with the mobile version of the main menu. It permanently appears on the the desktop version of the site, on the left of all the content of the site.
It forces a horizontal scroll bar to appear and i have to scroll left to be able to see the site content.
PS: Im not using the tagdiv mobile theme
Thank u for ur support
Hello,
1. The activation sometimes produces a server tim-out so you will have to use the manual activation method:
http://screencast.com/t/9U1RLTAazD
2. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it and test again.
3. For the mobile issue, this is a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for a cdn: https://forum.tagdiv.com/cloudflare-cdn/
I hope this helps.
Let us know if you still have trouble with the theme.
Thank you!
Hi,
Thank you for ur answer.
I followed the instructions, and the only thing that has been solved is the activation point.
The other points remained unsolved
Here is the mobile menu that appears in the desktop version of the site :
And here is the homepage i cant edit. Im not able neither to create a new one because the vc is not working at all.
if u cant see the included images, just copy the link and open in a new tab
Thank u
Hello,
I see you customized the them to make it work with rtl mode so there is a high chance your customization broke the layout and the plugin. Please try to restore the theme to it;s default code and test without any modification. You can create a sub-domain if you want or create a back-up of you work
Thank you!
Hi,
Excuse me Bogdan but im not in total agreement with ur diagnostic.
1. The issue of the mobile menu on the left of the page is present in another site (ltr) i made based on ur theme.
2. In my localhost everything is fine with the VC. The problem began to appear when i hosted my work online.
The only modification i did is adding an rtl.css file. I didnt modify the core of the plugin at all.
3. I can give u the access to the backend if u give me where to send it privately to u
Hello,
Please provide an example of a non rtl and non-customized site that has the mobile theme menu appear on the front-end without any custom rtl.css. (I’m not sure where the rtl.css comes from. If it;s a plugin, there is no rtl plugin tested with our theme.)
If the problem only originated when moving online, you might check your host to see what issue can show up when moving to an online environment, any caching on the server, any firewall…etc.
If you can provide an example with a default site without customization providing any problems such as you describe, we will gladly look into it via contact@tagdiv.com.
Thank you!
Bogdan B
